The Importance of Disability Etiquette

Have you ever spoken to someone's interpreter, rather than directly to them? Have you tried to help someone with a physical disability only to realize you've made things worse? Odds are, you've committed or witnessed a disability etiquette faux pas. After all, there isn't a rulebook out there detailing how to interact with people with disabilities. But, there is this course! Throughout this one-hour course, you'll learn inclusive language, best practices for respectful behavior, and the overarching principles of disability etiquette.

Why is disability etiquette so important? There are 61 million people with disabilities in the United States alone. Yet, people with disabilities are often excluded from full participation in work and life. Companies that commit to disability inclusion have, on average, 28% higher revenue, double the net income, and 30% higher economic profit margins than their peers. If your business doesn’t have an actionable strategy for disability inclusion, you’re leaving 26% of American adults — and the potential for greater revenue — waiting at the door. This course shows you how to integrate disability etiquette into the core of your organization’s culture, creating the inclusion necessary to incite cultural change around diversity and inclusion and cultivate stronger innovation as well.

Course curriculum

  • 1

    Disability Etiquette

    • About This Course (text)

    • How to Navigate Thinkific (audio segment)

    • Meet Your Instructors (video)

    • Diversity is... Inclusion is... (text)

    • Introduction (video)

    • Learning Objectives (text)

    • Inclusive Disability Language (video)

    • Microaggressions (video)

    • Awkward No More (video)

    • Guidelines for Behavior (video)

    • The Core Principles of Disability Etiquette (download)

    • Respectful Behavior at Work (video)

    • Best Practices for Respectful Behavior at Work (slideshow video)

    • A Note on Clear Masks (text)

    • Conclusion (video)

    • Key Terms (download)

    • Upcoming Quiz (text)

    • Quiz (interactive)

    • References (download)